Anthony Tallerine, ACS Commercial Services, Houston, TX

“The SMS Assist system portal our team utilizes on the Web is simple to use. The simplification helps our dispatch team scan the page and see when we have notes, emails, updates and other information coming our way on calls we are running. This easy navigation from one page allows quick access to multiple calls on one screen. Less than three clicks and we are where we need to be to look at call information. That means less frustration and more efficiency. Issues or discrepancies can be resolved on calls much quicker working with the SMS Assist system that is simple to operate and navigate through.”