Vice President of Sales Operations
Jim Lezza currently serves as the vice president of sales operations. Jim joined SMS Assist in September 2016 as the director of inside sales, and he was responsible for building out a pilot program for pricing and sales strategies. Over the years at SMS Assist, Jim has automated the operations team and hired valuable members of the sales and sourcing teams.
Before SMS Assist, Jim worked with ADT security for 17 years and held titles that include residential sales representative, residential sales manager, small business area sales manager and regional sales director. To sum up his work, Jim led a team of over 300 sales and operation team members, provided security and peace of mind, rolled out the implementation of Salesforce and led national training of the sales process.
Prior to ADT security, Jim built residential and commercial properties for three years as a carpenter at ALCA Carpentry.