Executive Team

Our leadership team is comprised of industry experts, technology specialists and world-class business professionals.Their diverse areas of expertise are reflected in SMS Assist’s intense customer focus, fiscal strength and commitment to innovation.

Executive

Marc Shiffman

President & Chief Executive Officer

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Chief Product Officer

Graham Blackwell

Chief Strategy and Revenue Officer

Becky Lowe

Chief Human Resources Officer

Mike Travalini

President of Residential Services

Bob Bardwell

Senior Vice President of Operations, Facilities Services

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Vice President of Operations, Exterior Services

Frank Kelly

Senior Vice President of Customer Service

Josh Lessack

Senior Vice President of Affiliate Relations

Operations

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Vice President of Operations, Food Services

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Vice President of Operations, Interior Services

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Vice President of Operations, Residential Services

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Vice President of Operations, Residential Services

Corporate

Jianqing Zhao

Chief Technology Officer

Matt Lerner

Vice President of Business Analytics

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Vice President of Sales Operations

Brady Merchant

Vice President of Affiliate Relations

Jason Moos

Vice President of Finance

Meet the rest of our team

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