Marc Shiffman added the title of president to his chief financial officer role in January—his promotion was recently mentioned in Crain’s People on the Move section. During his nine years at SMS Assist, Marc has gone above and beyond in all aspects of the business, including accounting, corporate finance, human resources, legal, marketing, compliance, training, and operations.
In honor of Presidents Day, we sat down with Marc to talk...more
We are so excited to announce that we have opened a new office location in Naperville at CityGate Centre to accommodate our continued growth! We chose Naperville for the new office because of the city’s robust business environment and highly-skilled workforce. Our new home has space for up to 400 SMSers. We’re starting with about 30 customer-service roles in October. Interested?...more
Everyone knows HVAC expenses can be challenging to measure and manage. Understanding your true costs for service and repairs, installations, and energy can improve your ability to manage the long-term total cost of ownership. Confronting these financials will help organizations develop and manage a budget objectively. Below are some common cost components of an HVAC system and the strategies to optimally measure and manage them.more
Commercial flooring is extremely durable, but many different factors can affect how long it lasts. The geography of the location, dolly transportations, gondola movements and consumer traffic all put the floor at risk for damages. It’s vital to have a reactive plan in place when the unpredictable happens because commercial flooring doesn’t show signs when it is near the end of its life. When accidents and damages occur, a store manager can...more
Heads-up! Keep your PRSM login information handy as we dive into the ways a facilities maintenance partner simplifies floor care.
Sixty-nine percent of nationwide retailers schedule recurring floor care services at more than half of their locations, but a majority of stores don’t have the necessary support they need. The execution of a...more
We all know the sense of regret in the pit of our stomachs after making a shortsighted purchase. Facility executives who are the decision-makers behind snow removal programs can also identify with buyer’s remorse when a snow season ends and they have to pay the operational and financial costs for inadequate snow removal services.
Facility executives should change the way they select their snow removal plan if they want to prevent...more
Do your facilities have a snow and ice escalation plan? Creating a strategy for different storm levels that cover all the bases will provide peace of mind for everyone involved: facility managers will know their next steps and service providers will understand what is expected of them. However, creating a strategy takes planning along with trial and error.
We understand managing multiple facilities during snow and ice season is...more