Customer Service Powers Legacy Electric

Facilities service electrical company Legacy Electric, a business with more than 40 employees, operates in nine different states in addition to performing nationwide rollouts. It’s safe to say company president Shawn Lackey knows what he’s doing, but his company comes from humble beginnings.

He decided to start his company in October 2008 after working for a commercial...

Print advertisements, lead generator websites and radio commercials — you’ve been there, done that, maybe even printed a T-shirt with your logo on it. And while traditional marketing techniques are definitely valuable, sometimes mixing it up can bring a new energy and new customers to your business. If you’re ready to add some spice to your company life, try some of these more non-traditional marketing techniques to grow your...

The tax deadline for 2017 is right around the corner, and no amount of free coffee and donuts makes filing taxes any less taxing. (But you should enjoy the freebies anyway!) Let’s face it –filing business taxes is never going to be a walk in the park. However, these tips for preparing for tax season can help simplify the process.

Organize your files

Whether you are filing on your own or using an accountant, you...

Modern technology improves productivity and efficiency in nearly every field. Just as the internet, email and smartphones revolutionized society, new technologies are quickly changing the way companies do business. To remain competitive, you need to get on board. While technology often comes with startup costs, the initial investment quickly turns to profit. Key into these technology solutions to boost your business efficiency in 2017...

Looking for more work opportunities for your HVAC, plumbing or snow removal company? Word of mouth, print advertising and cold calling can only get you so far. If you’re looking for effective, low-cost ways to generate more business, look no further than your digital presence.

Sales patterns have changed. According to a webcast by SiriusDecisions titled “...

Blogging helps grow your business and reach more customers. According to InsideView, companies that blog at least one to two times a month have 67 percent more sales opportunities than companies that do not blog. The best part is that blogging is a low-cost investment. Are you wondering if your maintenance company should invest time and energy into developing a company blog? Consider these...

By now you probably know it is a good idea for your company to have a social media presence. After all, more than 2 billion internet users have active social media accounts. A social media account provides a (mostly) free way to reach potential customers, build brand awareness and increase customer loyalty. However, maintaining active social media accounts takes time. If you do not have as much time and resources to invest in social...

Punxsutawney Phil may have seen his shadow this Groundhog Day, but spring is still just around the corner, bringing the promise of sunshine, flowers, and hopefully, more customers for your facilities maintenance company. Read on to learn what your company can do to prepare for the busy season ahead.

Prep for preventive maintenance

Spring is a perfect time for plumbing and HVAC inspections. Make sure all of...

Section 608 of the Clean Air Act was enacted to enforce the proper handling and management of refrigerant during maintenance, service, repair or disposal of air conditioning and refrigerant equipment. Last fall, the U.S. Environmental Protection Agency released a...

Preventative maintenance keeps things running smoothly. Whether it’s an annual health check-up for our personal health or regular oil changes for our cars, the key to avoiding major issues is routine care. Applying the same logic to HVAC, plumbing and other expensive systems has proven to have significant financial benefits for businesses and homeowners. But what are the benefits of offering a preventative maintenance program if you are...

As a contractor or construction business owner, you’re likely no stranger to the Occupational Safety and Health Administration (OSHA). You already record workplace injuries and illnesses, but a new rule will require you to submit some of this information electronically. Employers also must inform employees of their right to report work-related injuries and illnesses free from retaliation, which can be done by hanging this...

While you may be enjoying the longer days, blossoming gardens, and warmer weather, now's the time to start thinking about your facilities' snow removal plan. Although spring has sprung, thinking ahead to make sure all your facilities are prepared for the snowy winter months ahead is critical to your organizations' facilities management plan. While we can't control Mother Nature, you can plan for and manage snow removal services to...