Our on-site operational centers manage the property maintenance of all our clients, giving us market density and purchasing power. By uniting the sum total of ALL client properties, SMS has created a buying co-op for parts and labor that:
SMS Assist operates a 24/7 operational center at its Chicago headquarters, which is also home to our robust team of subject-matter experts.
These seasoned professionals apply their expertise to solve customer challenges and align best practices with your business rules. Customers have a single point of contact for all service matters, whether it’s an emergency HVAC repair or routine maintenance.
Our highly trained project managers monitor the work flow and, because of our tight integration with customers and affiliates, routinely correct potential issues before problems occur.
The nation’s most progressive companies are partnering with us to reduce their facility-related costs, access big-data analytics and mitigate risk, all on one easy-to-use, proprietary, cloud-based platform.