Susan Hecht joined SMS Assist in February 2016 as vice president, Solutions Development, Sales. She is responsible for the leadership, development and growth of the company’s national retail division.
Over her 20-year career, Susan has partnered with many of North America’s most recognized retail brands to help optimize facilities operations and deliver value to their organizations. Prior to SMS Assist, Susan led strategic sourcing and procurement for LogicSource, providing sourcing solutions for the retail and restaurant industries. Before that, she was vice president and retail sector lead for Lend Lease, specializing in turn-key project management for the company’s retail portfolio. Previously, Susan served as vice president of solutions development and sales for FM Facility Maintenance, vice president of corporate solutions for JLL, director of sales and marketing for ISP and vice president of Asset Technology, working to develop strategic operating models with clients across government, real estate and retail services.
Susan studied marketing and psychology at Michigan State University and actively participates in several retail industry associations including ICSC, IFMA, USGBC, SPECS, BOMA and PRSM.