Vice President of Operations
Shannon Kenny, originally joined the company in 2011 as part of its growing Exterior Services team. By 2012, she became the account manager for one of company’s largest Exterior Services accounts, and as her responsibilities have grown with the department she has since overseen the delivery of more than 1.5 million exterior services for SMS Assist’s clients. In her current role, she is responsible for strategy, growth and Exterior Services operations.
Prior to joining SMS Assist, Shannon worked for a diverse range of organizations, including the Smashing Pumpkins, where she oversaw all executive operations for the group. Before that, she served as a buyer for Starcom, an international media organization focused on marketing, content and technology solutions.
With a family background in construction, Shannon brings a strong background in relationship building and effective project management to her professional. In addition to being central to the growth of the SMS Assist exterior services teams, she is an active contributor to the Professional Retail Store Maintenance Association (PRSM) and other leading trade groups.
Shannon holds a bachelor’s degree in English from the school of arts and sciences at Miami University.