• SMS Executive Team

Executive Team

Our leadership team is comprised of industry experts, technology specialists and world-class business professionals.Their diverse areas of expertise are reflected in SMS Assist’s intense customer focus, fiscal strength and commitment to innovation.

Executive

Mike Rothman

Chairman of the Board & Founder

Michael Rothman has over 25 years of experience in the industrial service sector and 10 years in the retail services industry. Mr. Rothman served as chairman and CEO of SMS Assist, L.L.C. since its startup in 2003 to May 2017. Mr. Rothman currently...

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Chief Executive Officer & Board Member

Taylor Rhodes joined SMS Assist in 2017 as Chief Executive Officer, where he is responsible for the creation and implementation of the company's vision, strategy and operations. Mr. Rhodes focuses on the combination of an engaging company culture, technology innovation and a customer-first...

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Chief Financial Officer & Chief Administrative Officer

Marc Shiffman currently serves as the chief financial officer and chief administrative officer. Shiffman joined SMS Assist in 2010 to oversee special initiatives. Since joining the organization, he has primarily focused on finance and administration, including accounting, corporate finance,...

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Chief Revenue Officer

Matt Renner joined SMS in September 2015 as chief revenue officer responsible for building a world-class leadership and global sales teams and fostering leadership in key areas of the company to attract and retain talent.

Matt spent 20 years at the integrated cloud applications and...

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Chief Product Officer, Board Member

In the past several years and as the chief product officer, Mr. Rothman has reviewed the needs of operations and demands of the current market to reimagine SMS Assist systems purposed to strengthen the value proposition and overall solution offering to both the subcontractor and the client. In...

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President, Residential

Mike Travalini joined SMS Assist in February 2016 to focus on the company’s rapidly growing residential division. He joins SMS Assist from Waypoint Homes, where he served as the senior vice president of operations. Mr. Travalini oversaw the national repairs and maintenance department, which...

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Chief Information Officer

Jianqing Zhao joined SMS Assist in 2009, through the acquisition of SMS SMART. He is currently the CIO of SMS Assist. Mr. Zhao leads the development group in delivering the best proprietary technology and applies it to the facility maintenance industry. Mr. Zhao manages and oversees two SMS...

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Operations

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Vice President, Strategic Operations

Jamie Cusack is an experienced operations, technology, and business strategy professional who has advised clients in the retail, industrial equipment, transportation and logistics, utilities, pulp and paper, telecommunications and for-profit education industries. Throughout his career he has...

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Shannon Kenny

Vice President of Operations

Shannon Kenny, originally joined the company in 2011 as part of its growing Exterior Services team. By 2012, she became the account manager for one of company’s largest Exterior Services accounts, and as her responsibilities have grown with the department she has since overseen the delivery of...

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Vice President Operations, Facility Services

Josh Lessack is an experienced operational manager who has worked with retail, restaurant, hospitality, industrial and residential clients for more than 10 years. He has exhibited the ability to lead and motivate teams of all sizes, maintain a high employee retention rate, reduce client costs...

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Michael L. McMath

Vice President, Client Services

Michael McMath has over 30 years’ successful leadership experience in corporate level facilities management, contracting and procurement. He has held senior management positions with Compass Group, Wal-Mart and Alcoa. He has effectively managed annual maintenance budgets exceeding $1 billion...

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Shawn Rouse

Vice President of Operations

Shawn Rouse is a seasoned facility maintenance industry professional and joined SMS Assist in July 2016 as vice president of operations. He is responsible for account strategy, customer satisfaction, revenue and margin achievement and overall client operations.

Prior to joining SMS Assist,...

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Vice President, Strategic Account Operations

Richard Wender joined SMS Assist in 2016 with over 30 years of operations management experience in the Integrated Facility Maintenance Market with a concentration in janitorial services. As a senior vice president with Kimco Services, Richard had direct operational responsibility for a...

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Corporate

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Vice President, Finance

Jason Moos joined SMS Assist in December 2011 following nearly 10 years in public accounting. Jason currently serves as vice president of Finance, collaborating with the CFO to oversee all facets of finance and accounting for the company, including billing and collections, vendor management as...

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Vice President of Strategy, Pricing and Analytics

Alex Bezdek joined SMS Assist in 2014 and currently serves as vice president of strategy, pricing and analytics and chief of staff to the CEO, responsible for leading internal and client-facing initiatives, growth opportunities and operational improvements across the organization. Alex also...

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Director of Implementation & Director of Financial Planning and Analysis

Matt Lerner joined SMS Assist in December 2013 and currently serves as director of implementation, responsible for onboarding new clients and ensuring client satisfaction following SMS Assist platform adoption. He also serves as director of financial planning and analysis leading the forecasting...

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Vice President, Marketing

Guy Edasis joined SMS Assist in June 2016 and currently serves as vice president of marketing. With nearly two decades of experience in marketing strategy, high growth companies, general management and sales, Guy is responsible for leading the marketing team and implementing strategic...

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Vice President, Recruiting

Lauren Glandt joined SMS Assist in 2005 as the compliance manager where over the past 8 years she built and managed the Compliance Department overseeing all contract, insurance, W9 and I9 compliancy for SMS Assist's Affiliate network of over 28,000 contractors. As the vice president of...

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Sales

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Chief Revenue Officer

Matt Renner joined SMS in September 2015 as Chief Revenue Officer responsible for building a world-class leadership and global sales teams and fostering leadership in key areas of the company to attract and retain talent.

Matt spent 20 years at the integrated cloud applications and...

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Vice President, Sales Strategy and Operations

Angelo Pileggi joined SMS Assist in April 2015 and currently serves as vice president of sales strategy and operations, leading the sales operations and support functions to drive continued growth for the company. Additionally, Angelo leads the evaluation and implementation of new business...

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Director of Channels and Strategic Partnerships

Amir Ansari joined SMS Assist in May 2017 and serves as the director of Channels and Strategic Partnerships, where he is responsible for creating the go-to-market strategy and managing key partnerships to continue the accelerated growth of SMS Assist. Additionally, Amir leads efforts in...

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Vice President, Sales

Kimmo Babinski joined SMS Assist in November 2015 as Vice President of Sales, where he is responsible for SMS’ most strategic accounts. Kimmo also works closely with other Pritzker Group Venture Capital companies to provide maximum value to our joint customers.

Most recently, Kimmo served...

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Vice President, Sales

Touré Claiborne joined SMS Assist in June 2017 and serves as vice president of Sales.

Prior to SMS Assist, Touré served as chief executive officer of Acility and operating partner of APC Holdings, the primary shareholder of Acility.

Previously, Touré founded and served as managing...

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Vice President, Sales

Caspar de Wijkerslooth joined SMS Assist in November 2015 as Vice President of Sales, Financial Services, and is responsible for expanding the SMS’ services and solutions for financial service clients nationwide. By applying best sales practices and thought leadership, his focus is on helping...

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Vice President, Sales

Menno Enters joined SMS Assist in January 2017 as vice president of sales and is responsible for sales leadership and growth in the retail convenience and discount chain markets and other retail clients in the Midwest region.

Menno has led several successful sales and operational...

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Sean Hartnett

Vice President, Business Development & Sales Engagement

Sean Hartnett is vice president of business development and sales engagement for SMS Assist. Sean is responsible for partnering with clients to identify, quantify and build innovative FM solutions that align to their unique core business strategies. Prior to joining SMS Assist, Sean has worked...

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Vice President, Sales

Susan Hecht joined SMS Assist in February 2016 as vice president, Solutions Development, Sales. She is responsible for the leadership, development and growth of the company’s national retail division.

Over her 20-year career, Susan has partnered with many of North America’s most recognized...

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Ryan MacDonald

Vice President, Sales

Ryan MacDonald joined SMS Assist in November 2016 as vice president of sales, where he is responsible for expanding SMS Assist's services and solutions for clients nationwide. Through his focus on thought leadership and building strong relationships, he helps clients improve spending and...

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Vice President, Sales

Tucker McDermott joined SMS Assist in February 2016 as vice president of Sales, responsible for growing the company’s residential and retail client base with real estate investment trusts (REITs), alternative investors and operators with large, distributed real estate portfolios.

Prior to...

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Vice President, Sales

Nate Manning joined SMS Assist in May 2017 as vice president of Sales, responsible for developing and expanding the company’s client base with national and regional retailers.

Over the last 20 years, Nate has worked with hundreds of leading retail organizations throughout North America, to...

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Vice President, Sales

Michael Toth joined SMS Assist in April 2015 as vice president of Sales, and is responsible for the leadership, development and growth of the company’s national restaurant division.

For more than 20 years, Mr. Toth has led several national restaurant and retail brand expansions and is a...

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Vice President, Sales

Dave Turner, vice president, Business Development has been a part of the SMS Assist team since its beginnings as a floor care company in 1989 and has worked alongside Michael Rothman, CEO of SMS Assist, with diverse responsibilities throughout the years including sales, sales management,...

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Meet the rest of our team

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